GERM

Shipping & Returns

Shipping charges for your order will be calculated and displayed at checkout. We offer free standard shipping on all orders over £80. We offer international shipping around Europe. Shipping charges for your order will be calculated and displayed at checkout. If you need to change your shipping address after placing an order, please contact us at germcustomersatisfactionteam@gmail.com within 24 hours. We are not responsible for lost or stolen packages. If your package arrives damaged, please contact us immediately with photos of the damaged product and packaging and we will resolve the issue accordingly.
If you're not completely satisfied with your order, we gladly accept returns or exchanges within 30 days of the delivery date. Items must be unworn and unwashed. How to Initiate a Return or Exchange If you have any questions about our returns policy, please don't hesitate to reach out to us at germcustomersatisfactionteam@gmail.com. We're here to help! Refunds If your return is approved, a refund will be processed to your original payment method within 7-10 business days. Please note that original shipping fees are non-refundable. Return Shipping Customers are responsible for return shipping costs.